Frequently asked questions
What is CrackAndReveal?
CrackAndReveal is an online tool that lets you create interactive virtual locks. You set a secret code and hidden content. Your participants receive a link, solve the lock on their phone and discover what's behind it.
Is it free?
Yes. CrackAndReveal has a free plan: unlimited locks and multi-locks, up to 30 total attempts, no credit card required. To go further, there are two one-time purchases, no subscription: the Event Pass ($9; €9 in the eurozone), which gives unlimited attempts for 30 days, and Pro ($29; €29 in the eurozone), which unlocks every feature for life.
How do I share a lock?
After creating a lock, you automatically get a short link and a downloadable QR code. You can also set a custom link. Share it via SMS, email or display the QR code.
What lock types are available?
Several types are available: Numeric, Directional, Pattern, Password, Colors, Musical, Geolocation and more. Additional types are planned for the future.
How many attempts does a participant get?
A participant can retry as many times as they want. On the free plan, however, the total is capped at 30 attempts across your whole account; upgrade to Pro for unlimited attempts. As the creator, you can see the number of attempts in your dashboard.
Is the hidden content secure?
The content is only revealed by the API after verifying the correct code. Codes are stored as bcrypt hashes on the server side. CrackAndReveal is designed for games and entertainment.
Can I use CrackAndReveal in the classroom?
Absolutely. Many teachers use virtual locks to gamify their lessons: hide a clue, an answer key, or a link to a bonus resource.
Can I integrate a lock into an escape game?
Yes, it's one of the main use cases. Print the QR code, integrate it into your scenario and let your players unlock the steps.
How do I edit or delete a lock?
Log in to your dashboard, find the lock in the list and click Edit. You can change the name, code, content or custom link.
What's included in the Pro plan?
The Pro plan (one-time payment of $29; €29 in the eurozone, lifetime access) includes: unlimited attempts, unlimited locks and multi-locks, competition mode, no watermark, iframe embedding, commercial use and priority support.
How do I upgrade to Pro?
From your dashboard, click 'Billing' in the menu, then 'Upgrade to Pro'. Payment is processed securely by Link, a Stripe service, and your Pro access is activated immediately. It's a one-time payment: no subscription, nothing to renew or cancel.
Is there a subscription to cancel?
No. The Event Pass and Pro are one-time payments: nothing is charged afterwards, so there's nothing to cancel. The Pass ends on its own after 30 days, and Pro is for life. And for 14 days after your purchase, you get a full refund on request.
What happens when the Event Pass ends?
After 30 days, your account switches back to the free plan: your locks are kept and the 30 total attempts limit applies again. You can get a new Pass anytime; bought before your current Pass ends, it adds 30 days.
Is my data protected?
We collect the minimum necessary data: your email for authentication and IP addresses of attempts. We do not sell any data.